This privacy policy may be adjusted in accordance with changed regulations or changed internal procedures. We therefore advise you to consult the most recent version of this privacy policy on our website.
In order to provide our services, we are required to process some of your personal data. We carry out this processing in accordance with all relevant and applicable privacy regulations, including the General Data Protection Regulation (GDPR). In this privacy policy, you will find additional information regarding this processing.
The controller responsible for the processing of personal data as described in this privacy statement is the company Dox nv, with its registered office at Antwerpsesteenweg 501A, 2500 Lier, and company number BE 0404 016 678.
Henceforth, we refer to Dox as both “we” or “Dox”.
In this privacy policy, we explain which personal data are processed, why and how the data are handled securely. Furthermore, it clarifies how you have a say and how you can exercise your privacy rights.
It applies to the processing by Dox as the data controller of the personal data of (potential) customers and their contact persons, as well as visitors to the Dox website
( www.dox.be ).
The “processing of personal data” means any processing of information relating to an identifiable natural person. The term “processing” is broad and covers, among other things—whether or not carried out via an automated procedure—the collection, recording, organisation, storage, updating, modification, retrieval, consultation, use, dissemination or making available in any other way, alignment, combination, archiving, erasure or destruction of data.
We process the following personal data:
Service provision
The processing of your personal data is solely for the purpose of offering our services and goods, and to adhere to our contract with you. Without this processing, it is not possible to use our services. The conclusion or performance of our agreement is the legal basis for this processing.
If you contact us via a contact page on our website, whether in the context of an existing agreement with Dox (for example, to contact customer service or for an information request), this also leads to processing. This processing either falls within the performance of our agreement or is in our (and your) legitimate interest (request for information).
Newsletters
When we have already obtained your contact details in connection with a sale of our own goods or services, we process these data further for direct marketing based on our legitimate interest.
If this is not the case, we will ask for your explicit consent (for example, by means of a ‘tick the box’ on our website) to process your personal data for sending newsletters containing information about our goods and services. You have the right to withdraw your consent at any time by sending an email to info@dox.be .
You can also unsubscribe at any time via the link at the bottom of every newsletter.
Cookies
Our website uses cookies and similar technologies to distinguish your usage preferences from those of other users. This helps us to provide you with a better user experience when you visit our website and allows us to optimise the website.
Our legal basis for necessary cookies is our legitimate interest. You will find the name, purpose and validity period of the necessary cookies used by our website below:
| Cookie | Duration | Description |
|---|---|---|
| wt_consent | 1 year | |
| __cf_bm | 1 hour | |
| _cfuvid | session | |
| wp-wpml_current_language | session | |
| nQ_cookieId | 1 year | |
| _ga | 1 year 1 month 4 days | |
| _gid | 1 day | |
| _gat_UA-* | 1 minute | |
| vuid | 1 year 1 month 4 days | |
| _ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
| session_id | 1 year | |
| test_cookie | 15 minutes | |
| _gcl_au | 3 months | Google Tag Manager sets this cookie to experiment advertisement efficiency of websites using their services. |
| nQ_userVisitId | 1 hour | |
| frontend_lang | 1 year |
We ask for your consent for the use of the cookies above. Accepting, refusing or changing your consent preferences regarding the various categories of cookies can be done at any time via the cookie banner on the webpage.
In principle, we will not disclose or transfer these personal data to third parties, third countries or international organisations, unless you have given your explicit consent.
In addition, it is possible that your personal data may be accessed by the processors we engage, such as IT consultants, cloud services or other service providers who assist us in managing our website and information systems, and our company in general. This transfer takes place under the commitment to keep your personal data confidential and to process it in accordance with our instructions and with relevant and applicable regulations.
Finally, we may disclose these personal data if we believe in good faith that the disclosure of those personal data is necessary to comply with relevant and applicable regulations, or to defend or protect our rights and/or those of our customers.
Dox takes appropriate technical and organisational measures to protect your personal data against destruction, loss, modification or unauthorised disclosure of, or unauthorised access to, data transmitted, stored or otherwise processed, whether accidentally or unlawfully.
We retain your data for as long as necessary for active file follow-up, or after the collaboration, for one year or as long as legally necessary.
Personal data that we process based on your consent, or based on our legitimate interest, are processed until you withdraw your consent or you object to the processing.
The retention period for the personal data collected by the cookies on our website can be found above.
You have legal rights regarding privacy:
To exercise these rights, you can always contact us via email: info@dox.be . We will process your request within one month. If for any reason we cannot grant your request, we will inform you of the reasons. If we are unable to identify you properly, we may ask you to provide proof of your identity as a condition for fulfilling your request.
For all questions regarding the protection of personal data, you can always contact us via e-mail: info@dox.be
You can also lodge a complaint with the Data Protection Authority.
Rue de la Presse 35, 1000 Brussels
Tel: +32 (0)2 274 48 00
Email: contact@apd-gba.be
This privacy policy may be adjusted in accordance with changed regulations or changed internal procedures. We therefore advise you to consult the most recent version of this privacy policy on our website.